Return
VALENCES
Return Shipping & Fees
United States Orders
| Number of Returned Items | Return Shipping Fee |
|---|---|
| 1–2 items | $14.99 |
| 3–5 items | $14.99 |
| 6+ items | $14.99 |
| Incorrect or defective items | Free |
A flat return shipping fee of $14.99 applies to each return shipment, regardless of the number of items returned.
Return shipping costs are the responsibility of the customer. No additional restocking fees apply.
If you receive an incorrect or defective item, please contact our Customer Care team for assistance. Eligible returns will be processed at no additional cost.
Important Return Information
- A flat return shipping fee of $14.99 applies per return shipment.
- The fee remains the same regardless of the number of items returned.
- No additional restocking fees will be charged.
- Incorrect or defective items are eligible for free returns following verification by our Customer Care team.
- All returns must comply with our Return & Refund Policy.
Need assistance?
Our VALENCES Customer Care team is here to help. Please visit our Contact Us page for support with your return.
Contact Us: email: Valences20252gmail.com, Number: 0613932607