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How can we help?
Find answers to common questions about your order and our products.
Use the shipping confirmation email to track your parcel. If you need further assistance, contact our team with your order number.
Please review our returns policy page for eligibility, timeframes and instructions before sending an item back.
Keep jewellery away from water, perfumes and harsh chemicals. Store each piece separately in a dry place when not in use.
Contact us as soon as possible. Orders may be processed quickly, so changes cannot be guaranteed after an order is placed.
Available destinations, delivery estimates and shipping costs are shown at checkout based on your location.
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Quick Actions
Return items you ordered
Start a return for eligible items.
Check your return status
Track your return and refunds.
Check gift card balance
Check your gift card balance by opening the gift card link in your gift card email. Your remaining balance is shown on that page
Contact us
Send us a message and we’ll get back to you as soon as possible.
